Information Collection and Use
Xcellence EAG collects information from users at different points on its sites. We do not sell, share, or rent this information to others in ways different from what is disclosed in this statement. The EAG site may contain links to other sites. EAG is not responsible for the privacy practices or the content of Websites that link to or from EAG.
Registration and Order Forms
In order to use some of our services, users must register on our Site. Registration may require users to supply their contact information (e.g., name and address) and financial information (e.g., credit card number).
We use this customer contact information to send information to our registered users about the services for which they have subscribed. We use the financial information collected to verify the user’s identity and to bill the user for products and services. We may ask for other optional information from users.
A cookie is a piece of data stored on the user’s hard drive containing information about the user. Cookies on our site are in no way linked to any personally identifiable information.
Third party vendors, including Google, show our ads on sites on the internet.
Alternatively you can opt out of cookies by visiting the Network Advertising Initiative opt out page.
We do not give out, sell or rent registered user address, credit or debit card information except where needed to deliver a product or service that a registered user has ordered or to comply with valid legal process. We may occasionally share aggregated user demographic information with our partners and advertisers. This is not linked to any personal information that can identify an individual person.
We use PayPal and Stripe for payment and credit card processing to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
Links To Other Web Sites
This Web site contains links to other sites. Please be aware that EAG is not responsible for the privacy practices of sites which link to or from EAG.
EAG has security measures in place to protect the loss, misuse and alteration of the information under our control. EAG takes every precaution to protect our users’ information. When our registration/order form asks users to enter sensitive information (such as credit card numbers), that information is encrypted and is protected with SSL encryption software.
While we use SSL encryption to protect sensitive information online, we also take precautions to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only authorized employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.
Correspondence With Users
We send registered users emails at certain times. We also send Site and Service announcement updates that contain important information about the services on our Web site. We may communicate with users via telephone or email to provide them with services they have requested or to follow-up on issues relating to their account.
We do not sell, rent or otherwise provide our registered users email addresses to third parties. However we occasionally send emails to our registered users informing them of our new products, services, or special auctions. Users who do not wish to receive this correspondence should contact us specifying their request along with their username, name, and address.
Should a dispute occur between a buyer and a seller, EAG may, if satisfied with the nature of the request, release a buyer’s or a seller’s contact details to another user of the Site or Services. EAG will not otherwise release personal information to a user about another user.
Correcting/Updating Personal Information
Registered users can update their address or at any time on the Site.
If you have any questions about EAG’ privacy statement or the practices of this site, please contact us via email.